Machine Service & Support

Do you need help with installation, service or repairs of your labelling equipment? Our experienced technicians can help you with your entire machinery solution, including label printers, label dispensers, scanners and connecting software.

We service and support the following:

Labelling printers:    Zebra, Toshiba, CAB

Labeling machines:   In conjunction with Collamat AG

Labelling programs:  Prisym, Codesoft and Bartender

Custom solutions:     Customer specific interface & frontend programming

Scanners:                  Different types of 1D or 2D scanners (wire based)


To avoid faults arising it is important that maintenance is carried out and worn parts are replaced in time.

Eson Pac offers a contract with service subscription, which gives you access to Eson Pac's support and immediate assistance. Contact your Eson Pac representative or customer service so we can tell you more!

Service & Support

Sverige   0200 76 11 10
(inom Sverige)
Danmark +45 41 71 70 93
Norge   +47 69 12 79 79 

To send a machine for servicing, please do as follows:

  • Fill out and attach a printout of the fault report form
  • Always include labels and ink ribbons! However, it is important that labels or ink ribbons are not left in the machine during transport as the machine may be damaged.
  • Pack the machine well, label it Service and send it to:

    From Sweden and Denmark:

    Eson Pac Sweden AB
    Persbog. 4
    SE-265 38 Åstorp, SWEDEN

    From Norway:
    Eson Pac Norge AS
    Ringtunveien 2
    N-1713 Grålum, NORWAY